Drive Comfort Touch Neck Support Pillow

Features of Comfort Touch Neck Support Pillow by Drive

• The Comfort Touch Neck Support Pillow is designed to enhance relaxation whether you are at home or on the go
• High-quality foam and luxurious look and feel
• Soft velour cover enhances relaxation and is easily removable for cleaning
• Allows to sleep while traveling as one do at home

What to buy with Neck Support Pillow

• Vive Dr. Pats Pain Cream
• Core Cervical Foam Positioning Roll
• Fabrication Point Relief ColdSpot Lotion Gel

How to use Comfort Touch Cushions by Drive?

Adjustable Toggles:

• To open the toggles, firmly press the square button on the toggle and pull the two toggles apart.
• To adjust the toggles, hold the two end pieces with one hand, press in the outer circular button on the toggle, and slide the toggle up or down to tighten the pillow to your desired comfort level.

Drive Medical Comfort Touch Neck Support Cushion User Manual

How to use Hot/Cold Packs in Drive Comfort Touch Neck Pillow?

• For Cold Therapy use:
  • Place gel packs in the freezer for 30 minutes or up to 1 hour.
  • Remove packs from freezer and test temperature for personal comfort level.
  • Insert cold packs into the Comfort Touch Neck Support Pillow pockets. 
  • Apply to neck and shoulders for 15 minutes, continuing to monitor for temperature comfort.
  • The gel pack can remain cool for approximately 1 hour.
  • To reuse, return gel packs to freezer. When not in use, store gel packs in a cool, dry place.
• For Heated Therapy use:
  Gel Packs should be at room temperature before heating.
  • Place gel packs in boiling water for no more than 3 minutes. Remove the packs with tongs or a dry cloth and dry. Test temperature for personal comfort before inserting into the Comfort Touch Neck Support Pillow pockets. If the gel packs feel too hot to the touch, allow to cool for a few minutes before inserting into pockets.
  • Place packs in a microwave safe dish containing water. Heat on HIGH setting for 3 to 5 minutes. Use tongs or a dry cloth to remove gel packs from hot water and dry. Test temperature for personal comfort before inserting into the Comfort Touch Neck Support Pillow pockets. If the gel packs feel too hot to the touch, allow to cool for a few minutes before inserting into the Neck Pillow pockets.
  • Place packs in microwave oven (no higher than medium heat setting), on a dry cloth and heat for 30 seconds on initial use. Test temperature for personal comfort before inserting into the Comfort Touch Neck Support Pillow pockets. If the gel packs feel too hot to the touch, allow to cool for a few minutes before inserting into the Neck Pillow pockets. If reheating for consecutive use, reheat on medium heat for 15 second increments.

Note: The gel pack will remain warm for approximately 30 minutes. Because of different microwave oven settings, we recommend you first try heating for a period of 15 seconds to measure temperature tolerance.

How to store Drive Neck Support Pillow?

• When not in use, the Comfort Touch Neck Pillow can be folded and compressed and inserted into the travel bag provided, along with the gel packs, and stored in a cool, dry place.
• When traveling with the Comfort Touch Neck Support Pillow on an airplane, we recommend that you place the gel packs in checked baggage as each airport security may handle gel products differently.

How to clean and care for Comfort Touch Neck Support Cushion?

• Cover:
  • Remove the velour cover by unzipping and removing from the cushion. 
  • Wash it on a cold gentle cycle with mild soap as needed.
  • Do not bleach. Tumble dry on low heat or allow to air dry.
• Memory Foam:
  • If the memory foam has any odor or stains, surface clean it with a moist cloth and air it out until it`s completely dry.
  • No industrial solvents should be used at any time.
  • Any lingering odor will dissipate over time.
  • Never put foam in washer or dryer.
  Note: foam is a porous material. Small holes seen on the foam itself are not a defect in the product but rather the texture and composition of foam.
• Hot/Cold Gel Packs:
  • Use neutral soap and warm water to gently hand wash.
  • Dry before use.
  • Do not machine wash, put in dryer, dry clean, or twist.

Warning:

• During heating, the gel can overheat, causing the gel pack to burst or leak. Discard the gel pack if punctured or torn.
• If there is exposure to the gel contents, take the following actions:
  • If gel contents come in contact with the eyes, flush with water.
  • If gel contents come in contact with the skin, wash off with soap and water.
  • If gel contents are inhaled, move to an area with fresh air ventilation.
  • Gel Packs contain Non-Toxic materials. If contents of the Gel Pack are swallowed, give one or two glasses of water and induce vomiting and consult a physician.
• After heating, if the gel packs feel hot to the touch, allow to cool for a few minutes before inserting into the Comfort Touch Neck Support Pillow pockets.
• If there are feelings of discomfort or too much heat within the gel packs, allow additional time for cooling. If the gel packs do not cool off, discontinue use immediately.
• Hot or Cold Therapy should not be used by individuals who are sensitive to temperature extremes.
• Do not use over sensitive skin areas.
• If skin is broken, treat wound and apply sterile bandage to the injury before using. 8. Do not use Hot or Cold Gel Packs with Analgesic products (sports creams, balms, liniments or lotions).
• Always use a sleeve or towel before applying, never use gel pack by itself or directly on the skin.
• Never apply Cold Therapy longer than 30 minutes at a time. Direct application of this Gel Pack to the skin could cause frostbite. To avoid any possibility of frostbite, simply wait a few minutes before applying Cold Compress to the skin. 
• The application of the gel pack is for external use only.
• Adult supervision is required. Do not allow children to heat gel pack while unsupervised Unattended use of Hot or Cold Gel Packs by children or incapacitated persons may be dangerous.
• Keep out of reach from pets.